THIS SECTION IS STILL UNDER CONSTRUCTION
HISTORY AND CONTEXT
This section is still under construction – please check back soon.
What is the best way to contact you for ordering?
The best way to contact us for orders and inquires are via Whatsapp
Can I call your number if its urgent?
Due to our activites and involvment is different matters we might not be able to always answer the phone. You can reach us via Whatsapp or the Chat or email.
How can I contact you if my PC is not working?
Check the Warranty section for details. The best way is to Contact us for warranty is by Email.
I like a product and I would like to order, how?
There is three option to order and item.
How do I pay for the items here?
You have three payment options
How long does it take to build a PC if i order today?
Based on your confirmation, typically we will attempt to complete the build within 2 working days. If you watched our videos you would know we do extensive cleaning, a proper build with extensive testing. We only consider the product ready when its has passed our stress tests and benchmarks. We will inform you the progress via you choice of communication if requested.
Can I pickup the items at your location or will you ship it to my address?
We offer pickup at our location. We are based in Shabia 12, Mussafah, Abu Dhabi. The Pickup must be scheduled in advance with us.
I see new components with PC combo option. Are these brand new items?
Yes, we provide package deal or combo deal. Depending on the selection of components, some of it might include new items purchased by us to fulfill the order. These parts will have warranty provided by the manufacturer. We will clearly differentiate new and used parts.
Why should I buy new items from you?
The few new items listed here or provided with Combo option are products we tested or tried with our PCs. When you buy these along with the PC you have the following advantage.
I like your pre-build PC, but can I have some small upgrades?
Contact us via Whatsapp or email to discuss your options.
Why should I buy from you and how do you justify your price?
Can I test the PC at your place before picking it up?
We provide all the tests and assurance that the PC is in working condition before setting up a pickup or Shipping. We can't provide a testing for you at our facility.
Will my purchase come with Scratches and Dents because its used?
We are trying to use components that looks good externally. We will avoid using parts with extensive scratches, faded or abused. Any serious concerns regarding the cosmetic apperances will be informed before shipping the product. We don't compromise on the performance or the life of the product.
Are you are a business?
As of now 2 Far Tech is run by two people who builds PC in spare time as a passion. We realized no-one does crazy things like us. So we decided to build some PCs and let people get some afforable gaming. We realized this loop hole when we were trying to get our kid a gaming PC for his birthday. Watch the Video.
Can I pickup the item from your location?
You can pickup the item from our location based our convenience which must be agreed upon in advance.
Can you ship or Deliver the PC to my home?
We provide shipping via courier services to any place in UAE. The courier charges are extra.
What if I receive the Product and its not working out of the Box or Part is missing?
Contact us via Whatsapp 055 5048399 and provide us your order details and issue.
What kind of warranty do I get with my purchase?
We offer 15 days warranty on used product as a courtesy.
Why don't I get a 1 year warranty on my purchase?
Usually used parts and components dont come with any warranty. We source these components without warranty. However we throughly test these components to offer 15 days warranty for your peace of mind.
Can I get an extended warranty somehow?
On custom build Pc, we can offer a 6 month extended warranty at additional cost for your peace of mind. It varies based on models. Ask for extended warranty during ordering.
Can I extend warranty after receiving the product?
Extended warranty must be order before the product ships from our location.
What is not covered in normal and extended warranty?
Warranty is only applicable to the original owner.
OMG, My PC isn't working, seems like some part has failed, how can I get a warranty?
Relax, its just a PC. Don't Panic.
If my pc is not working, can I bring it your location?
No, if the PC is not working, you have to contact us via email and get a confirmation first before we can plan on the next step.